{"id":160,"date":"2020-01-01T00:55:10","date_gmt":"2019-12-31T19:25:10","guid":{"rendered":"http:\/\/www.jogendradesigns.net\/?p=160"},"modified":"2020-01-02T19:18:26","modified_gmt":"2020-01-02T13:48:26","slug":"medi-glass","status":"publish","type":"post","link":"https:\/\/www.jogendradesigns.com\/?p=160","title":{"rendered":"Medi Glass"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The solution that allows patients to schedule an appointment with doctors, the doctor to manage their time easily, get prepared\u00a0before checking the patients and reception to managed appointments with the doctors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Problem<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dr. Thomas Glass is running a clinic for the past 16 years. The way it works currently is, the patient walks into the clinic and takes the appointment from the receptionist and meets the doctor. Patients can also take the appointment of the doctor over the telephone. Currently,  the patients\u00a0are having a lot of wait time at the doctor\u2019s clinic. also,  most of the patients take the appointment and don\u2019t turn up as it is  done verbally at the clinic or done over the phone. Now the doctor wants  to digitalize the way the appointments are being taken by the patients.  Doctors also want to maintain and fetch the medical history of the patient, see the billing &amp; payments &amp; Send notifications to the patients.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Approach<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I followed UCD approach to solving this problem and below are the outcome of each step followed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Personas<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For each user group, I developed a precise\u00a0persona\u00a0focused on the current problem.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/Personas.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"657\" src=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/Personas-1024x657.png\" alt=\"\" class=\"wp-image-162\" srcset=\"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-1024x657.png 1024w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-300x193.png 300w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-768x493.png 768w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-1536x986.png 1536w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-973x624.png 973w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas-508x326.png 508w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Personas.png 1895w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">User stories<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To find primary tasks and shaping the navigation(more or less) user stories are required.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/User-stories.png\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"482\" src=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/User-stories-1024x482.png\" alt=\"\" class=\"wp-image-166\" srcset=\"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-1024x482.png 1024w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-300x141.png 300w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-768x361.png 768w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-1536x722.png 1536w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-973x458.png 973w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories-508x239.png 508w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/User-stories.png 1599w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Task Analysis<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After creating different user stories I spend time doing task analysis.  Basically, I derive tasks from the user stories and try to find out which are the most important tasks for the users. Generally, I use a Task-affinity mapping tool to do so and create\u00a0task flows for the short-listed tasks.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Concept wireframes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After Task flows, I brainstorm ideas to solve the problem. I usually start with old school paper and pen and after setting on one concept I  use a mockup tool to create wireframes, in this case, Balsamiq\u00a0is my choice of weapon.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Patient\u00a0journey<\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"626\" height=\"1024\" src=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-626x1024.png\" alt=\"\" class=\"wp-image-163\" srcset=\"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-626x1024.png 626w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-183x300.png 183w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-768x1257.png 768w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-938x1536.png 938w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-1251x2048.png 1251w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-973x1593.png 973w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient-508x831.png 508w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/Wireframes-Patient.png 1368w\" sizes=\"auto, (max-width: 626px) 100vw, 626px\" \/><\/figure><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Doctor journey<\/h4>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"890\" height=\"1024\" src=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/WireframesDoctor-890x1024.png\" alt=\"\" class=\"wp-image-165\" srcset=\"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor-890x1024.png 890w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor-261x300.png 261w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor-768x884.png 768w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor-973x1120.png 973w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor-508x585.png 508w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesDoctor.png 1248w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/figure><\/div>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Receptionist Journey<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"604\" src=\"http:\/\/www.jogendradesigns.net\/wp-content\/uploads\/2020\/01\/WireframesAdmin-1024x604.png\" alt=\"\" class=\"wp-image-164\" srcset=\"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-1024x604.png 1024w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-300x177.png 300w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-768x453.png 768w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-1536x906.png 1536w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-2048x1208.png 2048w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-973x574.png 973w, https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/WireframesAdmin-508x300.png 508w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The solution that allows patients to schedule an appointment with doctors, the doctor to manage their time easily, get prepared\u00a0before checking the patients and reception to managed appointments&#8230;<\/p>\n","protected":false},"author":1,"featured_media":161,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-160","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"jetpack_featured_media_url":"https:\/\/www.jogendradesigns.com\/wp-content\/uploads\/2020\/01\/mediGlass.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/posts\/160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=160"}],"version-history":[{"count":1,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/posts\/160\/revisions"}],"predecessor-version":[{"id":167,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/posts\/160\/revisions\/167"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=\/wp\/v2\/media\/161"}],"wp:attachment":[{"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.jogendradesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}